Privacy Policy

Effective Date: August 1, 2022
Last Updated: July 31, 2025

Introduction

Phenix Bay Legal (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy sets out how we collect, use, store, and protect your information when you access or use our services through our website www.phenixbaylegal.com.

This Policy is in compliance with applicable Indian laws, including the Information Technology Act, 2000, SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023, and aligns with international privacy standards where applicable.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Data Minimalism & No Storage Commitment

Phenix Bay Legal follows a strict data-minimization policy.

We do not store or retain any of the following on our servers:

  • Email addresses
  • Passwords
  • Personal identifiers
  • Payment information
  • Login data

Any data required for authentication (such as your email ID) is handled exclusively through secure third-party identity providers (e.g., Google, Meta) and is not retained by us.

All authentication tokens or credentials are stored only in your browser session or handled by the third-party service. We do not access, store, or process any such data.

What Limited Data May Be Collected

We only collect the minimum necessary information to provide our services, such as:

  • Browser or session-related data (e.g., session ID, device type, IP address) for security and functionality
  • Voluntarily submitted contact forms or support queries (email, name, message content) strictly for customer support purposes

This data is processed lawfully under the basis of:

  • Performance of a contract (where you purchase or use a service)
  • Consent (where you voluntarily provide information)
  • Legitimate interest (to secure and improve our platform)
Payment Information

Phenix Bay Legal does not collect or process any payment-related data. All payments are securely processed by our third-party payment partner (e.g., Razorpay), in compliance with RBI regulations and PCI-DSS standards.

You are encouraged to review the privacy policy of Razorpay or your chosen payment method before proceeding with any payment.

No Sharing with Third Parties

We do not sell, rent, disclose, or share your personal data with:

  • Third-party advertisers
  • Analytics platforms
  • Social media companies

We only use third-party services (e.g., Google Login or Razorpay) to facilitate authentication or transactions, and only pass essential, limited data required for that purpose. These services are governed by their own privacy policies and compliance frameworks.

Cookies & Tracking Technologies

We use only essential cookies required to:

  • Enable session-based login functionality
  • Prevent fraudulent access
  • Improve security

We do not use cookies for tracking, analytics, remarketing, or profiling.

You may control cookie settings via your browser. Disabling cookies may limit certain features of the website.

Data Retention

As we do not store personal data, there is no retention of user-identifiable information on our servers. Any voluntary communication (e.g., emails or contact form submissions) is retained only for as long as necessary to fulfill your request or respond to your query.

Your Rights (Under Indian DPDP Act, 2023)

Under the Digital Personal Data Protection Act, 2023, you have the right to:

  • Access your personal data
  • Correct or delete your data
  • Withdraw consent
  • Lodge a complaint with the Data Protection Board of India

You may exercise your rights by contacting us at contact@phenixbaylegal.com. As we do not store your personal data, we may not be able to fulfill certain requests that require historical access logs.

Data Security

We implement appropriate technical and organizational measures to ensure your information is protected. These include:

  • SSL encryption for data in transit
  • Secure API integration with third-party providers
  • No local storage of sensitive user data

Despite our best efforts, no system is 100% secure. We urge users to adopt good cybersecurity practices while using online services.

Children’s Privacy

Our services are intended only for individuals aged 18 years and above. We do not knowingly collect personal data from minors. If you believe a child has shared data with us, please contact us immediately for removal.

Links to Third-Party Sites

Our website may contain links to third-party websites (e.g., payment gateway, legal blogs). We are not responsible for the privacy practices or content of these websites. You are advised to read their privacy policies before interacting.

Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements, business practices, or technology. Updated versions will be posted on this page with the “Last Updated” date.

If any material changes are made, we will notify users by email (if available) or through a prominent website notice.

Contact Us

For any queries, concerns, or rights requests related to this Privacy Policy:
📧 Email: contact@phenixbaylegal.com
🌐 Website: www.phenixbaylegal.com
📍 Registered Office: Uttar Pradesh, India

Terms of Service – Overview

Below is a professionally revised and legally robust Terms of Service Agreement for Phenix Bay Legal, carefully tailored to your offerings, jurisdiction (India), and legal obligations. It includes:

  • Strong legal protection for your content
  • Clear disclaimers for draft formats
  • Non-refund terms for digital products
  • Jurisdiction clause (Uttar Pradesh, India)
  • Compliance with the Digital Personal Data Protection Act, 2023