TERMS OF SERVICE AGREEMENT

Effective Date: August 1, 2022
Last Updated: July 31, 2025

Please read this agreement carefully before using this website or purchasing any digital products or services. By accessing or using www.phenixbaylegal.com (the “Website”) or purchasing from it, you agree to be legally bound by the terms and conditions below.

1. Definitions
  • “We,” “Us,” “Our” refers to Phenix Bay Legal
  • “User,” “You,” “Your” means any person or entity accessing or using this Website
  • “Products” means all digital downloads, legal formats, mock tests, templates, skill-building courses, and content available via the Website
2. Acceptance of Terms

By accessing, browsing, or using this Website or its products, you acknowledge that:

  • You have read, understood, and agree to be bound by this Terms of Service Agreement
  • You are competent to enter into a contract as per the Indian Contract Act, 1872
  • You accept the Website’s associated policies including the Privacy Policy, which is incorporated herein by reference

We reserve the right to update or revise these terms at any time. Any modifications will be effective immediately upon posting. Continued use of the Website after such changes constitutes acceptance.

3. Nature of Products & User Responsibility

Phenix Bay Legal provides:

  • Legal drafts, formats, templates, and editable forms
  • Judiciary mock tests and practice materials
  • Skill development and mentorship courses
  • Freelance and litigation training content
  • Pan India litigation and drafting desk support

Legal Drafts & Templates: All digital products, including legal formats, are for informational and educational purposes only. These are not final legal documents and may require modification by qualified professionals to meet specific legal or jurisdictional requirements.

  • Formats may vary by state, district, and court; therefore, user discretion is strongly advised
  • These are not substitutes for professional legal advice
  • No warranty is given as to legal accuracy, completeness, or suitability
  • Once downloaded, the product is deemed used and non-refundable
4. Use of the Website

You agree to:

  • Use the Website only for lawful, personal, and non-commercial purposes
  • Not copy, reproduce, sell, or exploit Website content or services
  • Comply with all applicable Indian and international laws
  • Not interfere with the Website’s functionality or security
  • Not engage in abusive, harassing, defamatory, or spam-related behavior
5. Intellectual Property

All Website content including logos, trademarks, legal drafts, graphics, mock tests, courses, and instructional material are the exclusive intellectual property of Phenix Bay Legal. Unauthorized reproduction, distribution, or modification is strictly prohibited.

6. Payments & Pricing

All prices listed on the Website are inclusive of applicable taxes (e.g., GST). Payments are securely processed through third-party payment gateways (such as Razorpay). We do not store any payment information on our servers.

7. Refund & Cancellation Policy

At Phenix Bay Legalwe are committed to providing high-quality digital legal content and services. Due to the nature of our offerings—including downloadable formats, online tests, courses, and instant-access services—all purchases are final and non-refundable.

7.1 Digital Products & Courses

Once a digital product (e.g., legal format, course material, mock test, template, or guide) is purchased and accessed/downloaded, it is considered used and non-returnable.

  • No refunds, cancellations, credits, or exchanges will be provided under any circumstances after access is granted.
  • By completing a purchase, you expressly waive any right to withdraw from the transaction as per applicable digital goods regulations.
7.2 Subscription or Membership Services

If you subscribe to a membership or package that includes ongoing access (e.g., mentorship, drafting desk, or judiciary mock test series), please note:

  • There is no pro-rata refund in case of cancellation mid-term.
  • Cancellation requests will only stop future billing (if applicable), and not provide refunds for the current billing period.
7.3 Exceptions

Refunds may only be considered in the following rare scenarios, subject to internal review:

  • Duplicate payment due to a technical error (verified by our payment gateway and records)
  • Failure to access the product/service due to a proven technical fault on our side, not caused by your device, internet connection, or software

All such exceptions must be claimed in writing within 72 hours of purchase, with sufficient proof and a clear description of the issue. The decision of Phenix Bay Legal shall be final in this regard.

8. Disclaimer of Warranties

All services and content are provided “as is” and “as available”, without warranties of any kind. Phenix Bay Legal disclaims all express or implied warranties including but not limited to:

  • Legal validity or applicability of formats
  • Suitability of mock test content
  • Accuracy of educational material

You assume full responsibility for any reliance on the products or services.

9. Limitation of Liability

In no event shall Phenix Bay Legal be liable for:

  • Any direct, indirect, incidental, or consequential damages arising out of the use or inability to use the Website or products
  • Errors or omissions in legal drafts or test materials
  • Misapplication of formats without proper legal consultation

Your exclusive remedy is to discontinue use of the Website.

10. Third-Party Links

We may provide links to external websites for convenience. We do not endorse or control their content and are not responsible for damages resulting from their use.

11. Privacy

We maintain a strict data minimization policy:

  • We do not store user emails or personal information on our servers
  • Authentication is handled via third-party platforms (e.g., Google Login)
  • For details, refer to our full Privacy Policy
12. Jurisdiction & Governing Law

This Agreement is governed by and construed in accordance with the laws of Uttar Pradesh, India. Any dispute shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

You agree to waive any right to a jury trial in connection with disputes arising from this agreement.

13. Force Majeure

Phenix Bay Legal shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to: natural disasters, internet outages, strikes, acts of terrorism, or governmental restrictions.

14. Termination of Service

We reserve the right to discontinue or suspend Website operations, products, or user access at any time, with or without notice, and without liability.

15. Contact Information

For any concerns or legal correspondence:

  • 📧Email: contact@phenixbaylegal.com
  • 🌐Website: www.phenixbaylegal.com
  • 📍Registered Office: Uttar Pradesh, India

By using this Website, you acknowledge that you have read, understood, and agree to all the terms set forth in this agreement.